Physical Fitness: Tours involve moderate walking; guests should be in reasonable physical condition. Dress Code: Modest attire covering shoulders and knees is strictly required when visiting sacred and heritage sites (e.g., temples, pagodas, royal tombs). Minors & Seniors: Children under 16 and elderly guests must be accompanied by an adult or legal guardian at all times. Identification: Please carry passport for check-in or ticket verification if needed. Mobility Accessibility: Kindly notify us in advance if anyone in your group requires wheelchair access or has mobility limitations so we can adjust the walking route accordingly.

Children under 5 years old: Complimentary guiding service when accompanied by adults (maximum 1 child per group). Children aged 5 to 9 years old: Charged at 50% of the guiding fee (or counted as a standard participant depending on group package). Children aged 10 and above: Charged at standard adult rate. Attraction Tickets & Incidental Costs: Entrance tickets for children at attractions (e.g., Ba Na Hills, Marble Mountains) are based on height/age regulations of each venue and are to be paid directly on-site by parents. Safety & Supervision: Children must be accompanied and supervised by a parent or legal guardian at all times throughout the tour.

Insightful Local Expertise: Guided by a true local passionate about sharing authentic heritage, culture, and hidden gems. Fluent English Communication: Clear storytelling, effortless interaction, and rich cultural context throughout the journey. Tailored & Flexible Pace: Itinerary customized to your personal interests, schedule, and travel style. Authentic Culinary Journey: Discover genuine local flavors and hidden eateries favored by residents. Dedicated On-Tour Support: Assistance with local etiquette, scenic photo spots, and recommendations beyond standard tourist traps.

Exclusions: The service fee covers the tour guide only. Entrance fees, meals, transportation, and gratuities/tips are not included unless specified. Punctuality & Waiting Time: The guide will wait up to 15–20 minutes at the agreed meeting point. Please arrive promptly to ensure full tour duration. Weather Adjustments: In case of severe weather, the guide reserves the right to adjust the itinerary or propose indoor alternatives for guest safety. Cancellation & Rescheduling: Free rescheduling or cancellation requests must be communicated at least 24 hours prior to tour departure. Personal Belongings: Guests are responsible for safeguarding their personal valuables, cameras, and documents throughout the journey.