- Please arrive at the office/ticket counter/bus station 30 minutes before departure to complete boarding procedures. - Do not bring food or food with strong odors onto the bus. - No smoking, drinking alcohol, or using stimulants on the bus. - Do not bring flammable or explosive materials onto the bus. - Do not litter on the bus. - Do not make noise or cause disturbances on the bus.

- Children under 4 years old or under 100 cm tall travel free if sharing a seat/bed with their parents. - Children 4 years old and over 100 cm tall travel free. - Individuals must purchase tickets at the adult rate. - Pregnant women must ensure they are in good health throughout the journey.

- Fast travel time of approximately 1 hour and 30 minutes. - Pick-up service available in the Old Quarter and drop-off at hotels in Tam Coc and Ninh Binh areas. - Safe, friendly, and experienced drivers. - With multiple departure times each day, you can choose the departure time that best suits your travel plans.

- Cancellation 48 hours before departure - 20% fee; cancellation 48-24 hours before departure - 50% fee; cancellation less than 24 hours before departure - 100% cancellation fee. - No refunds or exchanges for successfully paid tickets during holidays and Tet (Lunar New Year). - Total luggage weight must not exceed 10 kg. - The bus company does not accept pets/animals.