- Tickets are valid for the booked date and selected departure time. - Please arrive at the boarding point at least 15 minutes before departure time. - Present your booking confirmation or e-ticket upon boarding. Seats are subject to availability unless otherwise specified. - Bulky luggage, hazardous items, and pets are not allowed on board. - Guests are responsible for their personal belongings during the trip. - The itinerary may be adjusted depending on traffic, weather conditions, or city events. - Smoking and disruptive behavior are strictly prohibited on the bus.

- More than 72 hours before departure: Free date change or cancellation - Within 72–24 hours before departure: No refund, only date or time changes allowed - Within 24 hours before departure: No refund and no date/time changes allowed

- Children under 5 years old may join free of charge when sharing a seat with an adult. - Children aged 5 and above are subject to child or adult pricing depending on provider policy. - Each adult may accompany only one free child. - Parents or guardians are responsible for children’s safety throughout the journey.